Pre-Contract Information and Distance Sales Contract
Lawyer review pending: to be completed before the paid beta and the public launch
Under Turkish Consumer Protection Law no. 6502 and the Distance Contracts Regulation, this text applies only to web (card) purchases of the Castwide Pro subscription. App Store and Google Play purchases follow the terms of that store. A copy of this text is e-mailed to you when the order is completed. The Turkish text is authoritative.
1. Seller
| Item | Value |
|---|---|
| Company name | Written before launch |
| MERSIS number | Written before launch |
| Address | Written before launch |
| support@castwide.enesakt.com | |
| Phone | Written before launch |
2. Buyer
The buyer's name, surname, e-mail, phone and billing address are those on the order form you fill in before payment.
3. Service
Castwide Pro: a monthly subscription to the service of sending a video to connected social accounts, with unlimited posts. The service is digital; there is no physical delivery. Its main features are on the Pricing page.
4. Price and payment
- Monthly price: ₺499.00 VAT included or not: depends on D-01, settled before launch.
- Payment: credit or debit card through iyzico. Card data is not passed to the seller.
- The subscription renews automatically every month until the buyer cancels. The same price is charged at each renewal; if the price changes the new price is announced before the next renewal. Compliance of the automatic renewal with the renewal flow of Law 6502 art. 52 is to be confirmed with the lawyer
5. Performance
Once the payment is approved the service is activated on your account straight away. Performance of the service starts immediately.
6. Right of withdrawal
In distance contracts the buyer may withdraw within 14 days from the performance of the service, without giving a reason and without penalty. However, for services performed instantly in electronic form, the right cannot be used if performance started with the buyer's approval.
The order form asks you to tick two separate boxes: (1) you have read and accept this pre-contract information and the distance sales contract, (2) you want the service to start immediately and know the right of withdrawal will therefore lapse. If you do not tick the second box the order is not completed. The time of your approval and the version of this text (2026-10-12) are recorded as evidence.
Where the right is available you can use it with a written notice to support@castwide.enesakt.com. Details: Cancellation and refunds.
7. Ending the subscription
You can cancel at any time. Cancelling stops the next renewal; you use the service until the end of the period you paid for.
8. Complaints and disputes
For complaints write to support@castwide.enesakt.com first. For disputes you may apply to the Consumer Arbitration Committee where you live or where the transaction took place, within the monetary limits announced each year by the Ministry of Trade, or to the Consumer Court above those limits.
9. Effect
By confirming the order the buyer accepts having read and confirmed this information electronically and that the contract is formed.