Castwide

Deletion request status

Your request code looks like CW-DEL-XXXXX. You get it after an account deletion or a Meta data deletion request.

Enter your request code

Process and timing

  1. The request is received.
  2. We confirm the request is yours by e-mail (if needed).
  3. The account is closed; after the 7-day grace period the data is erased.
  4. Within 30 days at the latest the request closes and you get a final e-mail.

Invoice and payment records are kept for the legal period; deleted data stays in backups for at most 35 days. Details: Delete account. Questions: privacy@castwide.enesakt.com.